![]() Note that you must set up notifications again after unpairing your watch from your phone. On your phone, go to Settings > Bluetooth > your device name > find an option to forget the device.Remove your watch from the list of Bluetooth devices on your phone (known as "unpairing"). If you still can't connect your watch to Wi-Fi, continue to step 2. If you see other networks appear in the list of available networks, but not your preferred network, move your watch closer to your router.Go back to the Fitbit app and try again to add a Wi-Fi network.Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo.If you have trouble adding a Wi-Fi network, complete the steps below. If you have a hidden network, skip to the next section. For a stronger Wi-Fi connection, move your watch closer to your router and note that Wi-Fi won’t work on Ionic when the battery level is below approximately 25%. If you see fields for a username or domain when connecting to the Wi-Fi network on a computer, the network isn’t supported.Īfter you verify the network is compatible, plug your watch into the charger and make sure it’s in range of your Wi-Fi network. Your watch won’t connect to 5GHz, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. Have you confirmed if your network type is compatible with your Fitbit watch? Your Fitbit watch can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. ![]() If you're getting any trouble with those steps. Tap or click Add Network and follow the on-screen instructions to connect your watch.From the Fitbit app dashboard, tap or click the Account icon > your watch tile.Hey there it's great to have you around the forums! Complete the steps below to add connect your watch to a Wi-Fi network:
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